Wednesday, May 30, 2007

Importance of a 20 Rupees

As you all know (since I do not fail to mention it in all my conversations) I have been travelling to India often in the past year and a half. The past 3 visits have all been to Chennai which happens to be the location of the company we are doing business with. The name of this company is Adventnet and they have a unusual product line called Zoho. Adventnet is well known in network management circles and Zoho is now making a name for itself. Rather than describe the various Zoho Products in any level of details, I will just say this; very soon (no prediction on the time line) you will not be using Microsoft Office. Check them out. Consider this para as a plug for Zoho.

Getting back to my topic; I usually take a cab to go back and forth from my house in Indira Nagar where my parents live when they are not in Delhi. Yup, my parents are very Cosmo. I get my cab from Sai Cab, decently reliable guys, average cars, and affordable (definitely a plug). The bill for the trip is 280 rupees and I always round it to Rs. 300.

On one of the morning rides I did not have change and that is also OK with these guys, they do not mind accepting payment the next day. In the evening I got both the receipts but the evening driver (heretofore referred to as Driver II) was a different person and I was wondering how I could ensure that the tip from the morning trip reached the correct driver (heretofore referred to as Driver I). So I did a quick addition and proffered 600 rupees and asked for 20 back (280 from morning + 280 from evening and 20 for evening tip, in case you are wondering). Needless to say these guys do not carry almost any money!! I got a little flustered and it showed in my face.

If you are wondering where this is all going, be a little more patient. The end is near.

Driver II was quite astute (he in my opinion is under utilized) read my mind clearly. He told me not to worry and that the Driver I from morning had given him the bill from morning ride and told him clearly that I would give 20 rupees tip for the morning ride and that he (Driver II) better see to it that it reaches him (Driver I). The man actually gave clear injunctions to ensure that that this seemingly small amount (for american: 20 rupees = 50 cents) reached him!! Yeah, I intended to tip him, but I was also merely rounding the number to make it easy on myself!!